 |
 |
|||||||||||
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Return Policy & Procedures for Accessories purchased
directly from Billet Specialties, Inc.
ALL RETURNS MUST BE MADE WITHIN 90 DAYS OF PURCHASE. THERE ARE NO EXCEPTIONS.
All returned merchandise must have a RGA (Returned Goods Authorization) number assigned by Billet Specialties. All returns must be shipped freight prepaid. Any collect shipments or shipments without a RGA number will be refused. All returns are subject to a restocking charge of up to 25% unless other arrangements have been made with Billet Specialties, Inc. Product that has been damaged, painted or modified in any way will not be eligible for return under any circumstances. When returning items, you must be sure to pack the items adequately to prevent shipping damage and include a copy of your invoice. We suggest you insure the returned part for its full value to protect yourself against loss.
Warranty:
All Billet Specialties products are warranted to the original owner for one (1) year from date of purchase for defects in material and/or workmanship under normal and intended use. Billet Specialties, Inc. agrees to repair or replace Billet Specialties brand products, at the sole discretion of Billet Specialties, without charge, provided the problem(s) are the responsibility of Billet Specialties, Inc. Billet Specialties, Inc. is not responsible for finish problems due to neglect by customer. Product that has been damaged, painted, or modified in any way will not be eligible for return under any circumstances. Transfer of title of any Billet Specialties product by the original owner voids the warranty. Billet Specialties, Inc. is not responsible for damage to vehicle or labor cost incurred as a result of failure of warranted items. Billet Specialties warranty is limited to the purchase price of Billet Specialties brand product.
Important:
All defect returns will be reviewed by quality control personnel. Any defects found not to be Billet Specialties’ responsibility will be rejected and returned to sender at their expense. Defects in finish will not be covered under warranty if:
Billet Specialties, Inc. Wheel Warranty
Warranty:
All Billet Specialties wheels purchased are warranted to the original owner for three (3) years from date of purchase for defects in material and/or workmanship under normal and intended use. Billet Specialties agrees to repair or replace Billet Specialties brand wheels, at the sole discretion of Billet Specialties Inc. Billet Specialties is not responsible for finish problems due to neglect by the customer. Wheels that have been determined to have been damaged by a tire-mounting machine will be repaired at the customer’s expense. Transfer of title of any Billet Specialties products by the original owner voids the warranty. Billet Specialties is not responsible for damage to vehicle or labor costs incurred as a result of failure of warranted items. Billet Specialties warranty is limited to the purchase price of the product. Product will only be inspected for warranty by Billet Specialties, Inc. Warranty is void when tires taller than 31” are mounted on 15” or 16” diameter wheels. No Exceptions. Any wheel returned for warranty inspection must be accompanied by a copy of your receipt. Warranty claims will not be approved until Billet Specialties, Inc. inspects the product.
Important:
All defect returns will be reviewed by quality control personnel and any defects or damage not found to be the responsibility of Billet Specialties Inc. will be rejected and returned to the sender at their expense. Defects in finish will not be warranted if: